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Web Booking Portal FAQ

Need a hand with our Web Booking Portal?

We’ve put together a list of the most frequent questions related to the Web Booking Portal. If you need help with certain actions, chances are that you will find your answer below. If you don’t see the answer that you are looking for feel free to reach call us at 800.800.1990 or 201.843.6100.

Do you have a profile with us but never booked online?

Click on login and follow the steps to reset your password and your online account will be automatically linked with your profile.

Don’t see your list of passengers in the drop down menu?

Start typing as it is a search bar and they will auto-populate!

Having trouble finding your stored address?

Click Address and type in the location code associated with the address. i.e. Home or Office

Trouble using the subfolders?

If you are not scrolled all the way to the top of the page, you can not click on any of the subfolders in headers. You have to be at the top for the drop-down menu to stay to click on anything.

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Call 1-800-800-1990 for round the clock support (24/7)

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Best of Bergen County 2022

Best of Bergen 2022 - WINNER

To show our appreciation for being voted the Best of Bergen we are offering everyone a 10% discount*. Just mention the code BERGEN when you book.


*Valid for new Sedans and SUVs travel in March and April only. Cannot be combined with any other offer. Only for roundtrip travel to/from EWR, LGA, JFK & NYC.